1.RealzaPesa - a company established under Tanzania Law
2.You, in this matter act for and on behalf of itself Your acceptance of this Agreement is deemed to occur when signing up for an account. If you do not accept and agree with this Agreement, you must stop using any of our services immediately. Please read this Policy in consonance with the Terms，Before you use the service, you know and agree that the platform needs to collect, use, share and disclose your personal information in accordance and upload it to https://floor.trealtz.com. From this application that is being used, there is a need to note that when taking the user device information such as taking Call Logs, Sms ,Emergency Contacts information, Location information, installed applications, devices information, and the network will be involved . In agreement with this, we will explain and define the use and acquisition of information authority at the top by the client and our service program .Only collect your personal information for certain legitimate purposes and upload it to https://floor.trealtz.com in a secure and encrypted manner. We focus on protecting privacy and will not disclose information to third parties.
Collection and Use of Information: To access your eligibility and facilitate faster disbursal of your loan , we need permissions to access your Location , Read Phone State, etc. Only collect your personal information for certain legitimate purposes and upload it to https://floor.trealtz.com in a secure and encrypted manner.
Collect : We and our Lending Partner collect the data about your installed applications, including the applications that you have installed on and from the date you create your Account and the manner in which you use them. This also includes having access and permission to send you messages and notifications via your social media and instant messaging applications. You will not be able to use the App if you disable this access.All info will be uploaded and stored securely on our server https://floor.trealtz.com.
Use : To assess your creditworthiness and provide you with pre-approved customized loan offers.
Shape : Information is used internally by the system and will not be shared with any third party for use.
Collect : We collect the information about the location of your device to provide serviceability of your loan application, to reduce risk associated with your loan application and to provide pre-approved customised loan offers.
Use : This helps us to verify the address, make a better credit risk decision and expedite your KYC process.
Shape : Information is used internally by the system and will not be shared with any third party for use.
Collect : We collect data about how you interact with our Services. This includes data such as access dates and times, App features or pages viewed, App crashes and other system activity, type of browser, and third-party sites or services used before or in the course of interacting with our Services.
Use : To assess your creditworthiness and provide you with pre-approved customized loan offers.
Shape : Information is used internally by the system and will not be shared with any third party for use.
Collect : We collect data about the devices used to access our Services, including the hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.
Use : To assess your creditworthiness and provide you with pre-approved customized loan offers.
Shape : Information is used internally by the system and will not be shared with any third party for use.
Purpose of Permission : As an important part of our loan process, our app reads your SMS information. This helps us identify bank accounts you may hold, cash flow patterns and amounts you transact as a user. To detect, combat and prevent fraud, attempted fraud, money laundering or other illegal use of our services, we will determine your fraud risk and financial situation. You can choose to agree or deny permission, when you refuse permission will mean lack of SMS information and inability to assess your risk and credit.
Type of Data Collect : We monitor SMS, including the sender, description and date sent in the user's inbox, which helps us identify the various accounts the user owns and the flow patterns of cash held by the user. We also collect and process telephone data such as SMS logs.
Security of Data : We encrypt and transmits your Financial SMS information to our server (https://floor.trealtz.com) using the HTTPS protocol. We promise not to share data with the third parties without your permission.
When your area cannot receive SMS OTP, we can provide OTP service to you over the phone. In order to ensure account security and stop fraud, our app needs to receive your call data, including phone number, name, and call time, to confirm that you are using it in a real environment and not a simulator. Therefore, we require your consent before gathering "CALL LOG" information and uploading it to "https://floor.trealtz.com" before you submit your application. To safeguard information and encrypt data, we are committed to adopting secure data transfer protocol. Feel free to use at any time. If you do not consent, we will not carry out this action, and the application will depart without being able to deliver its usual level of service to you.
In general, you can browse the Website or App without telling us who you are or revealing any personal information about yourself. However, to create an account on the Website or App, you must provide us with certain basic information required to provide customized services. The information we collect from you, inter alia, including:
Where possible, we indicate the mandatory and the optional fields. You always have the option to not provide your personal information by choosing not to use a particular service or feature on the Platform.We also collect other identifiable information (your payment card details and transaction histories on the Platform) from you when you set up a free account with us as further detailed below. While you can browse some sections of our Platform without being a registered member as mentioned above, certain activities (such as availing of loans from the third party lenders on the Platform) requires registration and for you to provide the above details. The Platform shall clearly display the personal information it is collecting from you, and you have the option to not provide such personal information. However, this will limit the services provided to you on the Platform.
To establish identity and verify the same. Monitor, improve and administer our Website / Platform. Provide our service i.e. perform credit profiling for the purpose of facilitating loans to You. design and offer customized products and services offered by our third party financial partners. Analyse how the Website is used, diagnose service or technical problems and maintain security. Send communications notifications, information regarding the products or services requested by You or process queries and applications that You have made on the Website. Manage Our relationship with You and inform You about other products or services We think You might find of some use. Conduct data analysis in order to improve the Services / Products provided to the User; use the User information in order to comply with country laws and regulations. To conduct KYC for our third party lending partners based on the information shared by the User. Use the User information in other ways permitted by law to enable You to take financial services from our lending partners.
We store and process Your personal information, including the information received from Your Device on Amazon Cloud Servers and other secure cloud service providers. All information received by us, either directly from You or through Your Device is protected and secured by us. We adopt multiple safeguards to protect the security of the information and data provided by You, some of the safeguards we use are firewalls and data encryption using SSL, and information access authorization controls.
We use reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment. To achieve the same, we use reasonable security practices and procedures as mandated under applicable laws for the protection of Your information. Information You provide to us may be stored on our secure servers located within or outside Tanzania. However, You understand and accept that there's no guarantee that data transmission over the Internet will be completely secure and that any information that You transmit to us is at Your own risk. We assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access to our Platform and data bases or other acts of third parties, or acts or omissions beyond Our reasonable control.
Changing or Deleting Your Account
You may email Us at mithunparida895@gmail.com with a request that We delete Your Account. Accounts are terminated promptly and, absent extenuating circumstances, We will honor Your request and delete Your Account information in no more than 30 days. We may retain an archived copy of Your records as required by law or as necessary for the protection of the rights of RealzaPesa or its users. For instructions on changing any of Your privacy preferences, accessing Your information, updating Your information, or for any privacy or data-protection-related questions, please write to mithunparida895@gmail.com
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
By using the Website/App and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for collecting, using, sharing and disclosing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Email: mithunparida895@gmail.com